Terms & Conditions

1. Introduction

These Terms and Conditions ("Terms") govern your use of the AgileWorks AS website (agileworks.eu) and our software development services. By accessing our website or using our services, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, you must not use our website or services.

2. Company Information

AgileWorks AS is a company registered in Estonia with the following details:

• Company Name: AgileWorks AS
• Registration Number: 12018637
• Registered Address: Harju maakond, Tallinn, Põhja-Tallinna linnaosa, Erika tn 14, 10416, Estonia
• Email: [email protected]
• Phone: +372 5037594

3. Services

AgileWorks AS provides computer programming and software development services, including but not limited to:

• Custom software development
• Web application development
• Mobile application development
• E-commerce platform development
• Technical consulting
• Software maintenance and support

Detailed service descriptions and specifications will be provided in individual project agreements.

4. Website Use

4.1 Permitted Use

You may use our website for legitimate business purposes and to learn about our services. You agree to use the website in accordance with all applicable laws and regulations.

4.2 Prohibited Activities

You agree not to:

• Use the website for any unlawful purpose or to solicit unlawful activity
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the website or servers
• Transmit viruses, malware, or other harmful code
• Collect or harvest personal information from other users
• Use automated systems to access the website
• Impersonate any person or entity
• Violate any applicable laws or regulations

5. Service Agreements

5.1 Project Proposals

All software development projects begin with a detailed proposal that includes project scope, timeline, deliverables, and pricing. Both parties must agree to the terms before work commences.

5.2 Service Performance

We will perform our services with professional skill and care, using industry-standard practices. We make no guarantee about specific outcomes or results unless explicitly stated in writing.

5.3 Client Responsibilities

Clients are responsible for:

• Providing clear and complete project requirements
• Supplying necessary materials and information
• Making timely decisions and providing feedback
• Testing and accepting deliverables
• Making payments according to agreed terms

6. Payment Terms

6.1 Pricing

Prices for our services will be specified in individual project agreements. All prices are exclusive of VAT unless stated otherwise.

6.2 Payment Schedule

Payment terms will be specified in each project agreement. Typically, we require:

• An initial deposit before work commences
• Progress payments based on milestones
• Final payment upon project completion

6.3 Late Payments

Late payments may result in:

• Suspension of work until payment is received
• Interest charges on overdue amounts
• Termination of the service agreement

7. Intellectual Property

7.1 Client Ownership

Upon full payment, clients will own the custom software and applications developed specifically for them, subject to any third-party licenses.

7.2 Our Intellectual Property

We retain ownership of:

• Our proprietary tools, frameworks, and methodologies
• General knowledge and experience gained during projects
• Code libraries and components we develop for general use

7.3 Third-Party Materials

Any third-party software, libraries, or components used in projects remain subject to their respective licenses.

8. Confidentiality

We understand that clients may share confidential information with us. We commit to:

• Keeping all client information confidential
• Using information only for the purpose of providing services
• Not disclosing information to unauthorized third parties
• Implementing appropriate security measures

This obligation continues even after the termination of our services.

9. Warranties and Disclaimers

9.1 Service Warranties

We warrant that our services will be performed with professional skill and care in accordance with industry standards.

9.2 Software Warranties

We provide a limited warranty on custom software for a period specified in the project agreement, typically covering:

• Defects in functionality as specified
• Failure to meet agreed specifications
• Security vulnerabilities in our code

9.3 Disclaimers

Except as expressly stated, we provide services "as is" without warranties of any kind. We disclaim all implied warranties including merchantability and fitness for a particular purpose.

10. Limitation of Liability

To the maximum extent permitted by law:

• Our total liability for any project shall not exceed the amount paid for that project
• We shall not be liable for indirect, incidental, or consequential damages
• We shall not be liable for loss of profits, data, or business opportunities
• Our liability for data loss is limited to restoration from the most recent backup

11. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to:

• Natural disasters
• Government actions
• War or terrorism
• Internet or telecommunications failures
• Third-party service provider failures

12. Termination

12.1 Termination by Client

Clients may terminate services at any time with written notice. Payment will be due for all work completed to the termination date.

12.2 Termination by Us

We may terminate services if:

• The client breaches these terms
• Payment is significantly overdue
• The client fails to provide necessary cooperation
• Continuation would violate law or regulation

12.3 Effect of Termination

Upon termination, we will deliver all completed work and return client materials. Outstanding payments remain due.

13. Privacy and Data Protection

Our collection and use of personal information is governed by our Privacy Policy, which forms part of these Terms. Please review our Privacy Policy to understand our practices.

14. Governing Law and Jurisdiction

These Terms are governed by Estonian law. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the Estonian courts.

15. Dispute Resolution

We prefer to resolve disputes amicably through direct negotiation. If this is not possible, disputes may be resolved through:

• Mediation by a mutually agreed mediator
• Arbitration under Estonian arbitration rules
• Court proceedings in Estonia as a last resort

16. Modifications

We may modify these Terms at any time by posting updated Terms on our website. Material changes will be communicated to clients with active projects. Continued use of our services constitutes acceptance of modified Terms.

17. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy and any signed project agreements, constitute the entire agreement between us and supersede all prior agreements and understandings.

19. Contact Information

For questions about these Terms, please contact us: